Privacy policy

Thank you for your attention and support for Merrowknits . We take the protection of your privacy very seriously and are committed to ensuring that your personal information is handled securely, confidentially and lawfully on Merrowknitss.com. The following is the content of our privacy policy:

i. Information collection: In order to provide you with services and process orders, we may collect your personal information, including but not limited to name, contact information, mailing address and payment information. We only collect necessary information and strictly comply with applicable laws and regulations.

ii. Information use: We use your personal information for the following purposes:

*Process and deliver your order;

*Provide you with customer service and after-sales support;

*Provide you with relevant product or promotional information (if you agree to receive it);

* Fulfill legal obligations and resolve disputes.

*Information Protection: We adopt a series of security measures to protect your personal information from unauthorized access, use or disclosure. We use secure technology and encryption methods to ensure the security of your personal information during transmission and storage.

iii. Information sharing: We share your personal information with third parties to the extent permitted by law to provide necessary services. We require these third parties to strictly abide by our privacy policy and restrict their use of your personal information for other purposes.

iiii. Information storage and retention: We retain your personal information for as long as required by law or business necessity. After the retention period is reached, we will take security measures to securely destroy or anonymize it.

Privacy Choices: You have the right to choose whether to provide personal information, and to access, correct, update or delete your personal information at any time. You may also choose not to receive promotional communications from us.

Cookies and technical tracking: Our cross-border e-commerce platform may use cookies and other technical tracking tools to improve user experience and provide personalized services. You can choose to accept or reject cookies based on your browser settings.

Age Restrictions: Our Platform is only available to users who are over the legal age of majority. If you are a minor, please use our services under the supervision of a legal guardian.

Merrowknits employs a combination of physical, electronic, and administrative measures to protect the confidentiality of your personal information. These measures include:

• Using Secure Sockets Layer (“SSL”) encryption to secure all financial transactions conducted through this Site/Application
• Restricting access to your personal information to employees involved in providing specific services
• Selecting third-party service providers that we believe have sufficient security measures in place to protect all computer hardware

We are committed to complying with applicable privacy laws and regulations and will not use your personal information for any unauthorized purpose. If you have any questions about our Privacy Policy or require more details, please feel free to contact us ([email protected]).